Hey there 👋

Now, you can retrieve all action items with your manager or team member in one single consolidated list.

Helping turn conversation into actions is one of Popwork jobs, so you might like these improvements!

Simply head to any profile and click on Action items.

Action items at the bottom of a check-in will pull in this consolidated view and you can also add action items from there directly.

Next week, you will also be able to access all your action items across all teams in one click from your left menu. Stay tuned!

Other improvements:

• Now update automatically current or upcoming ritual when any change is made to the check-in frequency/day of a team members
• Added payment method management in your customer portal

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hi folks 👋

Team managers happen to change, whether it’s for a temporary leave or for a permanent move like a reorganisation, a promotion or a departure. Now, these changes can be handled directly by the account admin(s) from the team settings.

Former managers and team members will keep access to their Popwork history through the new ‘Archived relationships’ menu. The new manager will inherit the team settings, the historic mood and workload insights but will not have access to the past interactions between the former manager and their team members.

If the new manager is a current member of the team, they will be removed as a team member and assigned as a manager.

Other improvements:

• Fixed a display issue in team members insight summary table
• Fixed a display issue in archived relationships when team members were removed and then added back
• Fixed issue with paywall not displaying although trial had expired
• Fixed issue preventing customer to subscribe again after a subscription was cancelled

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hey there 👋

In-app subscription & invoices 🧾

Another step towards simplifying the life of our users and Popwork account admins in particular: a proper billing interface within Popwork!

Now, account admins can:

• Subscribe in-app and choose the plan that suits them best
• Check out easily adding their payment method (credit card or SEPA) in a few clicks thanks to Stripe
• Edit billing information at any time (address, contact, VAT, …)
• Retrieve invoices in-app

Please note the following:

• We will be rolling this out progressively to all accounts in the coming days
• Previous invoices (before summer 2022) will not be available in the new customer portal but can be requested through the chat

Relative weight of mood answers 📊

Small but useful addition on the ‘most selected answers’ chart: you can now see the proportion of every answer in percentage - on top of the absolute number of selections.

This will help you gauge the relative importance of a trend, in particular if you manage a large organization.

Moreover, the team did two other improvements on insight charts:

• Added a “-” mark when there is no recorded answers for a specific month
• Fixed a display issue of the workload chart when the answer is 0% satisfied

Other improvements:

• Improved the mood question to make the wording vary dynamically with the user’s check-in frequency (eg. How were the past two weeks?)
• Made the objective status question mandatory again in the check-in (for team members with objectives)
• Fixed a text editing bug in the check-in: an empty block was being wrongfully added to the answer when an item was added from historical suggestions
• Fixed issue with confirmation modal preventing managers from deleting a question when customizing the check-in for their team

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hey folks - this week, we released two new features you might like!

Access history with former relationships

In real life, teams change very often - be it a new manager or a team member leaving the team.

As a user you can now have direct access to your history of interactions with your former relationships.

These can be accessed from one button click in your left menu “Archived relationships”.

Admins can now create a team for manager not yet on Popwork

For a few weeks now admins can create teams but this was restricted to existing users of the account. Now, as account admin you can invite new users to join Popwork with their team.

This can be accessed from Settings > Teams > Create Team.

Other improvements:

• Fixed issue with drop down in My teams dashboard
• Insights now saving when the check-in is completed and not when the question is answered (not retroactive)
• Fixed wrong answer classification at the start of the month (not retroactive)
• Fixed link enabling to land on the right workspace from a comment email notification

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hi there 👋

We keep building on the admin role.

Users with an Admin role can now see and edit all teams belonging to their accounts from their Settings > Teams.

Admins are now able to see who's on a team and add or remove team members for every team. They will soon also be able to change managers and manage admin roles - for now please reach out in the chat to do so.

Other improvements:

• Improved all scroll bar displays to make them more visible
• Made comment in the Workload question not mandatory
• Made Achievements question not mandatory

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟
​

Hi all 👋

Hope you had a nice summer break. The team here is back in business and just released a bunch of new features and improvements!

Mood and workload insights available to team members

Team members can now access their own mood and workload history. This gives team members the same view managers already had through their team dashboard.

As a team member, it can help you take a step back and visualize how you have been feeling over the past months: Are there trends I should be aware of? How have my mood and workload been for the past months?

These mood and workload insights can be accessed by the team member and their manager from the Insights tab of their workspace.

Improvements to the workload question

We have also improved how the workload question is asked and it can now be answered with a new and simpler scale.

Other improvements:

• Improved question drag & drop behavior in ritual settings
• Improved tooltip display
• Improved wording of manager onboarding journey
• Homogenized empty states amongst insight views
• Added confirmation modal before removing a team member
• Fixed a copy issue in private note panel
• Fixed an issue with loading on sign-up page
• Renamed “All” button in profile header by “Answers” for more clarity
• Fixed issue with settings reload
• Homogenized the format of in-app drawers
• Did some necessary technical cleaning and upgrades

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hi folks 👋

We’re building on the admin role with new features.

Admins are now able to greenlight the creation of a team requested by a team member. This enables new managers to easily adopt Popwork while letting the admin in control.

Admins are notified by emails for each new request and all requests can be found in Settings > Teams.

Over time, admins will have all the tools they need to properly manage their account: user management, in-app billing and global engagement metrics.

Other improvements:

• Added possibility to delete team as a manager
• Fixed loading issue when a user has no team
• Fixed a bug preventing iOS users to add comments

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hi there 👋

Today we’re making things simpler for organizations using Popwork across several teams by introducing a new Admin role.

More and more organizations are using Popwork for hundreds of team members making the addition of an admin role a necessity! Over the coming weeks, admins will gain access to the tools they need to properly manage their account: user management, in-app billing and global engagement metrics.

To start with, we’ve added admin access to global engagement metrics.

Admins can now access global engagement metrics for their organization. All the info shared between managers and team members in Popwork stays absolutely confidential - this will never change. What's new is that admins can now access aggregated values for mood and workload at their organization level.

To access these insights, admins need to go to Dashboard and select the My organization level in the top right drop-down menu.

We will continue to add new features to the Admin role to give them all the tools they need to manage their Popwork account smoothly. Next in line are our user management interface and in-app access to your Popwork subscription and invoices.

Other improvement:

• Fixed issue preventing new manager to complete their onboarding

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

Hey folks - we’re on a roll!

We’ve added a few more bricks to your insights Dashboard ⚡

Zoom in on team member mood & workload insights 🔬

You can now access individual team member insights by clicking on any profile in the My team members recap table. This will open a side panel where you will find:

• Mood evolution (over the past 3 months)
• Most selected mood answers (over the past 3 months)
• Workload satisfaction (over the past 3 months)

With these insights, you should be able to understand the mood dynamics of each person on your team.

To access these individual insights, go to your Dashboard > scroll down to My team members table > click on any of your team members.

Get a consolidated view on all your teams 🚁

If you manage several teams on Popwork, you can now benefit from a consolidated view of your insights. Indeed, you can select the My teams view to view insights across all your teams or choose to select any specific team to focus on its members only.

The available insights are the same. Whether you are on the My teams view or focusing on a single team, you will see:

• Mood evolution
• Most selected mood answers
• Workload satisfaction
• My team members recap table

To switch views, simply use the switch button at the top of your Dashboard page.

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟

We've just added new insights to the Popwork manager dashboard!

Workload evolution over the past 3 months 🏋️

First, we've added the chart of your team's workload over the past three months. This will enable you to instantly gauge how your team has been feeling on this topic.

To see the Workload satisfaction chart, simply go to your team's Dashboard.

Most selected mood answers 🌈

On top of this, we've added a chart of the most selected mood answers. This enables managers to easily visualize which words have been chosen by their teams over the last 3 months to define their current mood.

Wether positive or negative, this gives managers the insight they need to understand qualitatively how their team members are really feeling. Managers don't need to take the same actions when their teams are stressed, frustrated or disappointed and this is why we've made it easy to see.

Other improvements:

• Fixed a bug preventing some email reminders to be sent
• Fixed a bug affecting the display of rituals in the timeline and side menu notifications
• Fixed a translation issue on check-in starting page
• Fixed a bug preventing the display of some workload answers

If you like to know what we’re building next, check our product roadmap.

The Popwork team 🤟