Check-ins keep the pulse of every team, but sometimes you need to ask everyone one specific question: how was the reorg announcement, what do people think of the new office days, how ready are teams for the end-of-year period?

Surveys are short one-off questionnaires you send to the people you choose, open between two dates.

• Built in minutes: up to 5 questions (1–5 scale, single choice or free text)
• Anonymous or named: you pick, and everyone sees exactly how their answer will be used before they reply
• Targeted audiences: the whole company, specific teams, or HR criteria (department, division, job title, tenure…)
• Automatic reminders on email, Slack, Microsoft Teams, and in-app notifications
• Results by group, with built-in protection for anonymity

Create and send a survey 📝

Go to Company > Surveys and click Create. Write your questions, choose who is asked, set the opening, closing and reminder dates, and see a live preview of the audience (including invited people who haven't joined Popwork yet). A "who sees what" panel shows the exact privacy notice each person will read before answering.

Managers can send surveys to their own teams too once an admin allows it (see Roles & permissions below). A manager's survey is always named, never anonymous.

Answering takes a minute ⏱️

Each recipient sees the survey at the top of their timeline, visible only to them. It opens full screen like a check-in, one question per screen. Answers are sent all at once and can't be edited afterwards. Written answers use the same editor as check-ins.

Results, by group 📊

Open a survey's results to see participation, the distribution and average of each scale question, choice counts and written answers. Break results down by team, department, division, job title or tenure, using the same dimensions as People Insights.
​

For anonymous surveys, groups with too few respondents are hidden (and a second group may be hidden too, so a hidden one can't be deduced). Written answers are shuffled and never split by group.
​

When a survey is named and read by managers, answers also appear in the shared space between the employee and their manager, among past check-ins.

Who can see what 🔒

Note: if you don't see Surveys in your Popwork account, they might have been deactivated by your admin

We've reworked two pages admins use every day:

• Roles & permissions: choose a Standard or Custom model, with options grouped by who they concern
• Users & roles: a table that fills your screen, with sorting and clearer roles
• Dialogs that stay usable on small screens

Roles & permissions, reorganised 🔐

• Standard or Custom. Standard is the recommended setup. The page switches to Custom the moment you change an option, with a link back to Standard. The old "Minimal" model is gone.
• Options grouped by audience. Managers (ritual customisation, team management, team visibility, surveys), then Employees.
• Clearer names. Each option states what it allows (for example, adapting ritual templates, not only adding questions). Details sit behind an (i).
• New: "Send surveys". Managers can send surveys only once an admin enables it here. It's off by default.

Good to know — "See team analytics". Turning it off used to empty the manager's whole home page. Now the Team Pulse (matrix, members, check-ins) always shows. The setting removes the analysis: the team's AI brief, the Trends tab and its history, and a member's analysis.

Nothing changes for existing accounts: Standard is what an account with no saved settings already had.

A users table that fits your screen 👥

• Fills the screen with a single scroll, and the user count shown next to the search
• Denser rows: more users visible at once
• Sort by user, role (admins, managers, members, then no role) or manager
• One colour per role, and "No role · to assign" written out in words so you can spot who still needs a role

Dialogs on small screens

On a short screen, or when zoomed in, the "Create a user" dialog could hide its submit button. Dialogs now scroll when they're taller than the screen.

This release brings four visible improvements to help managers stay on top of their teams:

• New Team Pulse — a visual snapshot of team mood and workload
• Improved workload tags — clearer, more readable at a glance
• Redesigned management tips — easier to scan and act on
• Reworked check-in summaries — automatic highlights of key trends

Team Pulse matrix

The new Team Pulse widget on the manager's home page gives you a visual matrix of how your team is doing, at a glance.

Each team member is placed on two axes: mood and workload.

Click on someone to see a quick summary with context behind their position.

Improved Workload tags

The Team Pulse matrix is complemented by the Team table, which presents the same information in table format.
​

Workload tags have been redesigned for better readability.

Redesigned management tips

When management tips are available for a team member, they now appear in a clearer, easier-to-read format.

Reworked check-in summary

Rituals across your workspace now automatically include a summary highlighting key information, along with mood and workload trends.

The latest Popwork release is now online.

• Filters have been redesigned
• Comments have been redesigned
• Several bugs have been fixed

Filters redesign

Workspace filters got a visual refresh: options are now organized into columns for better readability and easier navigation.

Comments redesign

We've made commenting on ritual answers smoother:

• The entire answer zone is now clickable to add a comment
• The comment box opens right where you click
• Comments on commitments are now embedded directly within the commitment

We're introducing AI-powered dynamic questions in Popwork, and the Mood question is the first to benefit from this upgrade.

How it works

Based on the team member's previous answers to the Mood question, Popwork's AI selects a few new keywords from a list of expert-curated mood words.

The result: employees get more nuanced ways to express how they're feeling, and managers get a sharper read on their team's sentiment.

How to activate it

The feature is rolling out gradually and might not be available on your account yet.

To check and try it out: go to Team settings > 1:1 meeting > Questions, then toggle the option on for the Mood question. Your team's next check-ins will include it automatically.

The new version of Popwork is live with several updates:

• New Company Menu for Admins 🏢
• Form of Address setting 💁
• Increased security 🔒

New Company Menu for Admins 🏢

The switcher button that enables Admins to switch from their Team view to their Company view has been redesigned.

The Company menu has also been reorganized to make key settings easier to access.

Finally, for users who chose to collapse the left-hand side menu, the menu will automatically uncollapse when the user hovers over menu icons. The menu will then automatically recollapse.

Form of Address setting 💁

In some languages, the form of address between managers and team members directly affects how questions are framed ("Tu" vs "Vous" in French, for example).

Admins can now choose the standard form of address for their company to adapt the Popwork questions to their culture.

Increased security 🔒

A number of extra security measures have been implemented to continue to provide the highest level of security against human and AI threats.

A new view is now available for Commitments: the Calendar View.

To view your commitments in a Calendar View, go to a Popwork workspace and click on the Calendar tab.

You will see all commitments organized by due date.

To add a due date to a commitment, click on the commitment and add a due date.

To learn more about Smart commitments on Popwork, read our help center article.

We have released a small update:

• updated user invitations tracker 📮
• added Italian as a language 🇮🇹

Users invitation tracker 📮

Admin can access this view in Company > Users & Roles > Invitations.

The updated view enables account admins to track invited managers statuses:

• invited: user has been invited
• connected: user has logged in (but not activated their team)
• activated: user has activated their team
• resend needed: invitation has expired

Admins can also deep dive on team members statuses if needed.

Available languages 🌐

Admins can now create users with the following languages: English, Spanish, French, Italian, Dutch and Portuguese.

Users can update their preferred language in My profile > Language

We've shipped two updates this week: a refreshed Engagement Tracking experience and a brand new Permissions panel for admins.
​

New: Permissions & visibility panel 🆕

Admins can now fully customize what managers and employees are allowed to do on Popwork — shaping the platform around your own management culture instead of a one-size-fits-all model.
​

You can start from a preset:

• Standard (recommended) — managers keep autonomy over their teams and rituals
• Minimum control — managers stick to the essentials: 1:1s and rituals

...then fine-tune each permission individually, including:

• Adding one-off questions
• Editing ritual templates
• Managing members
• Sharing 1:1 workspaces
• Viewing team analytics
• Viewing all teams (org-wide visibility, like an admin)
• Viewing indirect teams (aggregate data on managers' managers)

Employee-level permissions (sharing 1:1 workspaces, creating goals) can also be toggled on or off.
​

To set this up, go to My company > Permissions & visibility.

Engagement Tracking, redesigned 🎨

Engagement Tracking has a cleaner new look. You can now navigate your org chart breadcrumb-style (All teams > Manager > Manager...) and see, at a glance, each direct report's Sentiment and Charge scores side by side.

This makes it faster to spot who's overloaded, who's disengaged, and where to focus first — especially across larger or multi-layered teams.

To access it, go to Home > Engagement tracking, or click on any manager's name to drill into their team.

We have shipped a number of small improvements on Popwork during the past weeks.

Team Pulse design enhancement

We have added new pulse blocks to help managers see in the glance:

• whether the team member shared positive, mixed or negative pulse indicators (red, amber, green blocks)
• or whether the team member skipped the Popwork check-in (grey block)

This makes it easy to see Team Members' engagement and pulse evolution over the past period.

To access the Team Pulse widget, simply go to Home.

Other fixes

Here is a list of small improvements or fixes delivered:

• Dedicated SSO error page with Admin context
• Redirect fix when user gets new manager seat
• Slack integration fixes
• Add a question modal auto-closure fix
• Fix load full commitment on inline chip click